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FAQs

My Account

Register

You can create an account only by making a purchase. The creation of the account is done just before the payment.

Cancel my subscription

To cancel your subscription you must go to your account. Then click on the tab “my subscription” and click on “cancel my subscription”.

My Payment Methods

You can register your payment methods directly from your account.

Photography

What are Lightroom Presets?

Lightroom presets are installable effects for Adobe Lightroom which can enhance your picture easily and profesionally with the click of a button. They are essentially pre-recorded photo filter wich any Lightroom user can share and use.

Which Lightroom Version do I need?

Grame Lightroom presets support Adobe Lightroom 4, 5 and all the new Lightroom CC versions including Classic CC (2018 and more). If you experience issues with the presets, please contact us and we will fix it.

Can I use Lightroom Presets in Lightroom Mobile?

Yes. You’ll find a tutorial when you download filters

Are your presets compatible on Mac & PC?

Yes! Our presets are compatible with both Mac and PC.

How do I install Lightroom Presets?

All purchases are accompanied by an installation tutorial. If you can’t install them, please contact us.

Videography

What softwares are the video products compatible with?

Our products are compatible with the majority of video editing programs. If you are not sure yours is compatible, contact us.

What are LUTs?

LUTs are Look Up Tables that altars the color values of an image or frame to Red, Green, and Blue (RGB). With these look up tables, though saving time with the grading process, you will significantly improve your quality and color.

How do I install LUTs?

All purchases are accompanied by an installation tutorial. If you can’t install them, please contact us.

Not finding the help you need?

Go to our contact page